WriteBoston: Moving from Free to Fee

This case study is designed for nonprofit organizations that currently provide their services for free or a limited fee and seek to implement or increase fees in the short or long term. “Moving from Free to Fee” describes how one organization made the transition, while outlining the steps to take and factors to consider for other organizations seeking to do the same.

Nonprofit organizations have demonstrated a growing interest in developing sources of earned income. Yet, too often, they seek to develop new products and services, while overlooking what tend to be the most effective and expedient sources of earned income: the services that nonprofits are already providing to carry out their missions. This case study describes how one organization, WriteBoston, began charging fees for its programming to cover a portion of the costs.

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