Module 5 - Business Operations

Social Enterprise Learning Toolkit

This module of the Social Enterprise Learning Toolkit focuses on business operations. Efficiency and effectiveness of your business operations in both business and social components are essential to success. Understand the path and key elements.

The Social Enterprise Learning Toolkit comprises the following eight modules: 1) Governance, 2) Leadership, 3) Financial Analysis and Social Value Models, 4) Product & Markets, 5) Business Operations, 6) Customer Relations, 7) Marketing, and 8) Risk Analysis.

Each module has its own slideshow presentation (which includes a worksheet at the end) as well as key documents to download and links to other related resources.

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